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We offer exclusive private events for groups – friends, family, team building or for corporate development. These can be for small, intimate groups, or larger groups (up to 20pax). They can be as hands-on as you wish, demonstration format or a virtual Zoom class.

Please contact us directly to discuss the venue (which can also be at your home or workplace), pricing and numbers.

A quote will be provided prior to confirmation of any private group booking and on agreement, an invoice will be generated. Private events or group bookings will not be considered confirmed until full payment is made. Full payment is due 2 weeks prior to the scheduled class date. We reserve the right to cancel the class if full payment is not made by this date.
Email: kristen@kristenallancheesemaker.com 
to find out more.

Gift vouchers can be purchased in our online store. Once you have purchased the voucher, you will receive an automatic confirmation email with a receipt from us.

The gift voucher will be posted directly to you via an express post envelope or alternatively an e-voucher can be emailed to you. Please note: if you do wish to receive an e-voucher, please contact Kristen directly.

Gift vouchers are non-refundable, non transferable and valid for 3 years from the date of purchase.

Redeeming gift vouchers

To book into a class with a gift voucher, please contact Kristen Kristen@kristenallancheesemaker.com

Please ensure you wear closed shoes and bring an apron.

If you are unable to attend a class for any reason, unfortunately we are unable to give you a refund.

You have a few options if you are unable to attend:

Send a friend in your place. Please contact us and let us know who will be attending in your place and their contact details. You may use this option up until 24 hours before the class.

At least 14 days notice is required if you wish to transfer to another date OR to keep your funds in credit for another time. 

Credits are valid for 3 months. It is your responsibility to re-book into another workshop for a date that suits.
Bookings may only be transferred to another workshop once. After this, you cannot transfer or gain a credit. Your booking is considered forfeited. This must be used within 3 months of the original class, subject to availability.

Cancellations or no-shows made within 14 days or less of the workshop date are unable to be transferred or credited.

If you are unable to attend due to a Covid-related reason (or under any other special circumstances and at our discretion) you are able to transfer your ticket to another scheduled class within 6 months of the original class, subject to availability. Please contact us as soon as you become aware you will be unable to attend your workshop. A $39 per head re-booking fee will apply.

If you are unable to take up either of the above options, your booking will be deemed as a full cancellation.

Bookings fees are non-refundable.

Live Virtual Masterclasses are non-refundable and non-transferable.

Every effort will be made to not change or cancel classes, but in case of sickness or emergency we reserve the right to change the date of the class and in the event of a class not proceeding a full refund will be made. We will endeavour to re-schedule at a time suitable to all participants.

By registering and forwarding payment, the participant of the ticket is consenting to these conditions.

Our intimate hands-on classes will have no more than 12 people. 

Please ensure you wear closed shoes and bring an apron. Also, please bring a notepad and pen.

Also, to help with reducing plastic waste, please bring at least 5 containers & a bag with you to take home all your cheese. You may also like to bring a couple of jars so you can take home the leftover whey and buttermilk.

Cheese makers of all levels are most welcome at our classes.

Orders for delivery will be dispatched or available for collection within 3-5 business days. We reserve the right to amend the amount charged for shipping, if the shipping rate selected is incorrect based on the shipping address provided.
We do not post to PO Boxes.

All workshops will start on time. Please arrive 5-10 minutes early to give time to settle in before the class starts.

By accepting a place at one of my cheese making classes you agree that Kristen Allan is not responsible for any theft or injury that may occur in the classes or at the premises.